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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 social scientific research methods


Social Media in Your Supply Chain Keeps Everyone in the Loop
Social media is adding new value to cloud-based supply chain management for companies of all sizes. Internal social media (via Intranet) and external sites like

social scientific research methods  solution that directly incorporates social media functionality. Smaller software firms like Moxie will thus pose a challenge to more established supply chain management software companies like SAP that cater to enterprise. With SAP's introduction of Supplier InfoNet, it is clear that the larger players in the supply chain software industry are beginning to recognize this.   Brian Bloom is a staff writer at ComputerWorld Canada, covering enterprise infrastructure, information architecture, and enterprise

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Enterprise Marketing Management (EMM)

The Enterprise Marketing Management (EMM) Knowledge Base research helps determine support levels of various systems that help companies market their services or products effectively and efficiently. EMM tools help manage strategic planning and marketing resources (sometimes referred to as marketing resource management or MRM). This KB also covers rule-based techniques, pattern recognition, and other profiling features.  

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Documents related to » social scientific research methods

SAP as a Retail Market Force: More Fact Than Fiction


Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P.J. Jakovljevic reviews the complexities of this master vertical and the steps SAP has taken to address them. The ensuing candid discussion with the SAP Retail Industry team sheds some light on SAP’s strategy with regard to the retail industry.

social scientific research methods  latest innovations around analytics, social media, mobility, in-memory computing, and multichannel solutions are also receiving attention. SAP’s retail customer base spans all the major retail segments—from softlines and hardlines to food and drug retailers. In addition, SAP’s retail customers operate across all retail channels—store, catalog, and online—and are of all sizes—from small and medium-sized retailers to leading global retailers. These retailers operate a variety of business Read More

ToolsGroup-Going Back to Its SCP Roots


What has ToolsGroup, the expert in demand-driven SCP, been doing to address demand and supply variability? Read P.J. Jakovljevic’s article and see how ToolsGroup has developed sophisticated software that analyzes demand history across multiple dimensions, enabling companies to obtain more accurate forecasts and inventory targets for driving outstanding customer-service levels with less global inventory in their supply chains.

social scientific research methods  apps, sense & respond, social & mobility, etc. (see related blog post ). How is ToolsGroup stacking up along those lines and themes and with what capabilities? JB: Some of those trends, such as mobility, are a bit outside the scope of our applications. We don’t offer a handheld supply chain optimizer yet, but maybe someday. The one I will focus on here is sense & respond, because we offer a unique contribution, taking a very different approach than any other SCP vendor that we know of. We promote a Read More

The Art, Science, and Software behind (Optimal) Retail Pricing: Part 1


The “Four Ps” of marketing strategy, also known as the "marketing mix," are basically applicable to all businesses. TEC’s two-part blog post series in 2008 talked about the importance of pricing management in a down economy. Price and promotion in particular are the lubricants in retailing, although the two remaining Ps--product and place, are indisputably important there as well. In his guest

social scientific research methods  in the Internet and  social networking  era, consumers today devote considerable time to researching products and comparing prices prior to purchasing and have a greater array of choices in price, size, brand, color, and features. As mentioned earlier on, the growth of discount stores,  warehouse clubs , and dollar stores , as well as the  emergence of the Internet as a viable retail destination (e.g., the Alice.com site that offers electronic manufactures coupons and free shipping for certain Read More

Are You Ready for Enterprise Feedback Management?


Enterprise feedback management (EFM) is the process of systematically collecting, analyzing, consolidating, and using all sources of feedback to improve your company and your overall profitability. EFM includes not only aggregating feedback from multiple stakeholders, across multiple channels, but also getting real-time, actionable information to where it’s relevant in the company. Learn more about implementing EFM.

social scientific research methods  Registrations Risk assessment   Social Media   Social networking pulse Social feedback & blogs   Vendor/Partner   Compliance measurement Relationship measurement   Compliance & QC Audits   Mystery shops Internal quality audits Process performance   Implementing EFM: Walk before you run (A realistic approach) As with many enterprise buzzwords, the promise of a perfect EFM process has jumped ahead of most companies' ability to actually pull it off. Having witnessed implementation difficulties at Read More

Case Study: The Armament Research, Development and Engineering Center (ARDEC), US Army


For the 3,500 users at the Armament Research, Development and Engineering Center (ARDEC), having organizational data coming from three different sources was causing reporting problems. To provide accurate reports to customers, ARDEC adopted a news business intelligence (BI) solution. Learn how that solution provided self-serve reporting for users, access to all enterprise data, and faster time-to-production.

social scientific research methods  enterprise reporting software,performance analytics,analytics tool,bi reports,cognos reporting,data warehouse business intelligence,olap reporting,analytics dashboard,business intelligence analysis,business intelligence solution,business intelligence tool,business intelligence training,cognos 8 business intelligence,analytics help,bi solutions Read More

Technology Evaluation Centers (TEC) Research Shows Efficient Field Service Management (FSM) Pivotal in the Age of the Customer


In today’s market, everything starts and ends with the customer. From this perspective, the service sector must ensure fluidity in its operations to guarantee positive customer experience. Because of this shift in focus from product to customer, field service management (FSM) software has seen unprecedented growth in recent years and is expected to continue to develop.

social scientific research methods  field service management, FSM, CRM, ERP, field service providers FSM solution, field service scheduling, field service optimization, field service tracking Read More

Aberdeen Research Brief: Web Security in the Cloud-More Secure! More Compliant! Less Expensive!


This paper compares on-premise versus software-as-a-service (SaaS) hosted solutions for Web security. Through the comparison, you can see that there is research that suggests that hosted services are a better choice for compliance, security, and costs. If you’re an IT manager who is undecided about the SaaS model, this is a must-read.

social scientific research methods  saas applications,enterprise network security,saas sales,saas solution,saas services,saas vendors,saas providers,saas hosting,saas pricing,saas email,saas project,saas provider,saas development,saas company,soa saas Read More

Retail Systems Research


Retail Systems Research (RSR) provides advisory services, research, and industry news. RSR publishes Retail Paradox Weekly, a retail news analysis newsletter.

social scientific research methods   Read More

Social ERP Emerges, Transforms the Way People Work (Part 1)


It is no secret that social networks and media—Facebook, Twitter, LinkedIn, Wikipedia, etc.—are having a huge impact on all aspects of people’s lives. Enterprise resource planning (ERP) systems are not immune to the tide of social media changes that are sweeping across the technology landscape. All the large ERP solution providers have made or are making large investments to keep up with the

social scientific research methods  is no secret that social networks and media—Facebook, Twitter, LinkedIn, Wikipedia, etc.—are having a huge impact on all aspects of people’s lives. Enterprise resource planning (ERP) systems are not immune to the tide of social media changes that are sweeping across the technology landscape. All the large ERP solution providers have made or are making large investments to keep up with the social revolution that is sweeping across the industry. The incorporation of social media capabilities within Read More

Ventana Research


Ventana Research is a research and advisory services firm that provides guidance to help organizations manage and optimize performance.

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Commercial and Non-Commercial Research




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Research Note: IBM Cognos Express


Many senior managers of small and medium-sized businesses hesitate at the cost and complexity of adopting technology such as business intelligence (BI) and performance management (PM). But these companies cannot postpone the adoption of BI or PM indefinitely. This research note explains how smaller companies can benefit from adopting a BI and PM solution, and makes the case for adopting IBM Cognos Express.

social scientific research methods  business intelligence solution,business intelligence tool,business intelligence market,business intelligence pdf,business intelligence report,business intelligence reporting,business intelligence systems,crm business intelligence,erp business intelligence,business intelligence careers,business intelligence job,business intelligence training,cognos 8 business intelligence,data warehouse business intelligence,performance management solutions Read More

Methods and Tools Operationalizing Data Governance


Data governance is about standardizing principles and implementing best practices. This white paper looks at common challenges to effective information use, and the practical lifecycle associated with defining and then implementing observance of data policies through defined business rules, inspection, reporting, and monitoring.

social scientific research methods  data governance,data policies,SAP white paper Read More

How Social Media Is Revolutionizing the Apparel Industry


In just a few short years, social media has revolutionized the way people communicate and share information. For apparel companies, going social is no longer an option; it is a strategic business element that provides them the opportunity to collect detailed information on users and their habits, elicit real feedback and suggestions, and refine their offering and messaging to better suit user demands.

social scientific research methods  Social Media Is Revolutionizing the Apparel Industry In just a few short years, social media has revolutionized the way people communicate and share information. For apparel companies, going social is no longer an option; it is a strategic business element that provides them the opportunity to collect detailed information on users and their habits, elicit real feedback and suggestions, and refine their offering and messaging to better suit user demands. Read More