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Software Functionality Revealed in Detail
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 james sivco


An Interview with Shoshana Zuboff and James Maxmin
Many corporations have failed the customer; they focus on transactions, rather than customers. Ann Grackin recently talked to Shoshana Zuboff and James Maxmin

james sivco  with Shoshana Zuboff and James Maxmin Introduction I recently talked to Shoshana Zuboff [ 1 ] of the Harvard Business School and James Maxmin [ 2 ] of Mast Global, co-authors of The Support Economy: Why Corporations are Failing Individuals and The Next Episode of Capitalism and who also happen to be married to each other. I can imagine their dinner conversations! Shoshana Zuboff James Maxmin This book aroused my ire and also inspired me. Ire, not very latent, as a consumer who has been forced into a very

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » james sivco

Mid-size Companies Have Full-size IT Issues


Information technology product selection is one issue that does not scale up or down with the size of the enterprise. The breadth and seriousness of issues that must be managed by the Information Systems Departments of mid-size companies are the same as those of larger corporations with more people and funding resources to apply to them.

james sivco  Have Full-size IT Issues James F. Dowling - November 28, 2003 Introduction The breadth and seriousness of issues that must be managed by the Information Systems Departments of mid-size companies are the same as those of larger corporations with more people and funding resources to apply to them. IT Managers of smaller enterprises must therefore do the same or more than their larger counterparts with less by necessity. Experience, working with dozens of companies of all sizes indicates that larger Read More

James Automation: Increasing Revenues Out of the Gate




james sivco  Automation: Increasing Revenues Out of the Gate Read More

Leading Online Retailer Wayfair Invests in Supply Chain Planning (SCP) Software from ToolsGroup


Reportedly, for some time the demand planning solution from the incumbent Demand Solutions was doing an adequate job at Wayfair, including in terms of attribute-based forecasting for retail items that come in multiple variations. But as the number of stock-keeping units (SKUs) increased and lifecycles shrank, the challenge became to forecast a wide variety of heterogeneous demand behaviors (black,

james sivco  our existing infrastructure,” said James Saravese, Wayfair’s senior vice president of operations. “ToolsGroup offered us the opportunity to introduce an entirely new level of automation and intelligence into the planning process.” ToolsGroup has self-adaptive functionality that automates this process for items with lots of attributes/options and also brings an attribute-based forecasting capability it calls “Macro-Item,” which originated with its apparel and fashion industry customers. The Read More

Liferay Releases Community Ideation Initiative


Open source portal provider Liferay invites its global community of users, customers, and partners to participate in the development of new features for Liferay's products. Liferay's Ideation initiative is also looking at ways to develop new apps that can be delivered through the Liferay Marketplace. Liferay proposes an Ideas Dashboard where feature requests, app ideas, as well as

james sivco  which Liferay has responded. James Falkner, Liferay's Community Manager explains, We hope this effort will help us better gather and put into action the innovative ideas of our community while empowering individuals to add their own unique voices to the advancement of the Liferay platform. According to the press release, key features of Liferay's products were designed with the help of Liferay's community, which counts more than 85,000 members. Read More

Data, Data Everywhere: A Special Report on Managing Information


The quantity of information in the world is soaring. Merely keeping up with, and storing new information is difficult enough. Analyzing it, to spot patterns and extract useful information, is harder still. Even so, this data deluge has great potential for good—as long as consumers, companies, and governments make the right choices about when to restrict the flow of data, and when to encourage it. Find out more.

james sivco  so much information, says James Cortada of IBM, who has written a couple of dozen books on the history of information in society. Joe Hellerstein, a computer scientist at the University of California in Berkeley, calls it the industrial revolution of data . The effect is being felt everywhere, from business to science, from government to the arts. Scientists and computer engineers have coined a new term for the phenomenon: big data . Epistemologically speaking, information is made up of a collection Read More

Case Study: Martin’s Wood Products


Martin’s Wood Products, producers of solid wood furniture for over 20 years, is a family-run business that has aimed to keep pace with the enterprise resource planning (ERP) advances of the 21st century. To bring costing under control, and to automatically place accurate and consistent work orders on the shop floor, the company uses an ERP and product configurator solution. Learn more about how the solutions help the company.

james sivco  to MWP's General Manager James Martin, one reason they've been able to continue to craft and sell the highest quality, American-made solid wood furniture is due to their decision to acquire Global Shop Solutions ERP software in 2003. We found out about Global Shop through researching many different ERP software products. While doing this, I received an invitation to a seminar that Global Shop was holding in Harrisburg, Pennsylvania. I went, and their discussion and software demonstration really raised Read More

eBay Looking For Sun Block?


The now-infamous 1999 shutdowns of the eBay website has led them to consider alternatives to their current Sun infrastructure.

james sivco  to Sun's advertising campaign, James Sciales, an IBM spokesman, was quoted regarding their recent big win at Network Solutions Inc. In Big Blue's fight to regain market share from Sun for computers that power the Internet, it's a case study of what IBM is best known for - leading technology. Sun's Doug van Aman responded by downplaying the server shift. IBM sold Network Solutions one system, he said. We have many, many, many systems at Network Solutions. The (Sun) E450 server is a smaller server, Read More

What Matters Most: An Interview with Jeffrey Hollender


Jeffrey Hollender has a broader definition of the Value Chain that includes the true end-to-end responsibilities as well as sustainability, a term (if you are not familiar with) means, not only recognizing all the costs incurred in the chain-human, environmental etc.

james sivco  values? One example is James River (Fort James) Green Forest tissue paper. Green Forest sounds like a nice natural product, but in reality very little of the paper content comes from recycle, but from basic forest product waste that is bleached in chlorine—not a very natural product. The challenge we business people face, (who support sustainable value chain processes) is to make it obvious and easier for consumers to make choices. Today it is not all that clear how the consumer can know and support Read More

Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions


Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to customers, and decreases costs. Knowledge bases play a key role in helping enterprises achieve greater return on investment because they link web- and speech-based self-services together. In particular the emergence of VoiceXML has truly shifted speech and IVR platform hosting options.

james sivco  Corporate Headquarters 31 St. James Avenue BOSTON, MASSACHUSETTS 02116-4114 T 617.956.5000 F 617.956.5005 info@yankeegroup.com EMEA 55 Russell Square LONDON WC1B 4HP UNITED KINGDOM T 44.20.7307.1050 F 44.20.7323.3747 euroinfo@yankeegroup.com North America 200-260 Terence Matthews Crescent OTTAWA, ONTARIO K2M 2C7 CANADA T 613.591.0087 F 613.591.0035 canadainfo@yankeegroup.com Decision Services Yankee Group Decision Service annual memberships offer clients access to research and one-to-one expert guidance. Read More

Logility: Voyager in B2B Collaborative Commerce


Logility has achieved an impressive 33% total revenue growth over the past five years, demonstrating that it can still compete effectively in a B2B software market dominated by much larger players. It sells its supply chain management and Internet-based solutions to mid market companies primarily within the process manufacturing industries, such as food & beverage, chemicals, but also consumer packaged goods, apparel, and retail. Logility claims to be happy with its current rate of growth but is aggressively targeting the application hosting market.

james sivco  founded in 1971 by James C. Edenfield and Thomas Newberry, saw increasing demand for the distribution and logistics components of its mainframe and client/server-based enterprise software. In January 1997, American gathered its increasingly popular supply chain solutions under a new entity, Logility. A wholly owned division at that time, Logility accounted for 40% of American's license revenues. The fledgling company inherited a comprehensive product suite that included demand planning, inventory Read More

IT Project Risk Assessment


Information technology project risk often comes from non-technical aspects of the initiative. Assessing the impact of technology on people, management systems and other initiatives is essential to assure project success.

james sivco  in a column by James F. Dowling in Mid - Range Computing . Look for other previously published Mid - Range Computing columns by Mr. Dowling at this site or visit Midrange Showcase at www.midrangecomputing.com/showcase/. Why Did The Projects Fail?   Being the technologists that we are, we embarked on a tedious and somewhat embarrassing self-examination of projects and skills. Projects were diagnosed with the clinical rigor of a post-mortem. We found solution design flaws, project task omissions, Read More

Lean Maintenance: Best Practices to Turn Asset Management into a Profit Center


It’s common knowledge that asset downtime disrupts production and drives up both process and per-unit operating costs. However, executives often lose sight of this because they focus on output, not on the assets used to create it. The irony is that companies can use asset performance management not only to make more widgets, but to make each widget more profitably.

james sivco  toward refined leanness. Dr. James Womack, founder of the Lean Enterprise Institute, further refined leanness in his books The Machine That Changed the World (Macmillan/Rawson Associates, 1990), Lean Thinking (Simon & Schuster, 1996), Seeing The Whole: mapping the extended value stream (Lean Enterprise Institute, 2001), Lean Solutions (Simon & Schuster, 2005). From Franklin through Womack to today's business environment, the idea of leanness has been applied to a greater or lesser degree to all business Read More

Strategies for Profitable Growth: Chemical Industry


You may have survived the slowdown of the last few years, but you must still find new growth opportunities to stay competitive. However, you can only cut so much. Midsize businesses in particular need to ask new questions: What strategies and practices are right for the company? And what are the best solutions for facilitating—and even improving them?

james sivco  the benefits we expected.” James S. Pall, Vice President – Logistics, Stepan Company BUILD CUSTOMER LOYALTY Customers are more sophisticated and demanding than ever – on-time and complete deliveries, high quality standards, and accurate billing are a given. Customers also want customized labeling, “never run out” inventory management, and rapid adjustments to their changing production schedules. How can you keep up and still make a profit? RECOMMENDATION Leading chemical companies are Read More

RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

james sivco  in 1990, by E. James Emerson, RTI's focus was on sales and service to the software industry. Both Dr. James Emerson (founder and President) and Dr. William Nelson (Chairman) had prior experience in CRM and IT in general from various sources like KPMG Peat Marwick , Geac , and, Harris Data . RTI's application represents a functionally comprehensive package at a low price that could give them a head start in a highly competitive mid-market. Product Definition RTI's product suite comes in three distinct Read More