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Software Functionality Revealed in Detail
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 crm implementations for chemical production


Requirements Definition For Package Implementations
How do you go about defining the requirements of large package systems, particularly those with the all-encompassing scope of ERP, EAM, and CRM software, and

crm implementations for chemical production  an integrated ERP or CRM environments. To Be Phase In the To Be phase, you get a chance to play king or queen for the day. As if you owned the company, you can legitimately ask, How should things be done? This may be a little farfetched but you clearly should think outside the box. Using the As Is documentation to identify the bottlenecks and obstacles to making or increasing profits, you now decide how to eliminate or, at least, minimize them. The biggest problem encountered in this phase is that

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Process Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today's leading ERP systems group all traditional company management functions (finance, sales, manufacturing, human resources) and include, with varying degrees of acceptance and skill, many solutions that were formerly considered peripheral (product data management (PDM), warehouse management, manufacturing execution system (MES), reporting, etc.). While during the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-Business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The old adage is "Such a beginning, such an end", and, consequently, many ERP systems' failures could be traced back to a bad software selection. The foundation of any ERP implementation must be a proper exercise of aligning customers' IT technology with their business strategy, and subsequent software selection. This is the perfect time to create the business case and energize the entire organization towards the vision sharing and a buy in, both being the Key Success Factors (KSFs). Yet, these steps are very often neglected despite the amount of expert literature and articles that emphasize their importance.    

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Documents related to » crm implementations for chemical production

Invensys Production Solutions - Can Historic Strengths And The 'Protean Boost' Overcome Its Liabilities?


Invensys has created a new group within its Production Management Division called Invensys Production Solutions. The group includes the PRISM and Protean process ERP products plus the resources of Invensys Validation Services group. While the unit should have much strength, it also has certain liabilities that must be addressed.

crm implementations for chemical production  or customer relationship management (CRM) software, using Baan OpenWorldX enterprise management level integration framework, which, together with the ArhestrA framework at the plant automation level and Production Engine (PE) framework at the production management level, still represents a part-and-parcel of the Invensys Real Time Enterprise (RTE) framework (formerly referred to as the sensor to boardroom strategy). This is Part One of a two-part note. Part Two will address Invensys Liabilities and Read More

SAP Industry Solutions for Mid-market Companies


For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.

crm implementations for chemical production  mySAP ERP and mySAP CRM , as well as applications for user productivity and analytics, have all recently been designed with an industry perspective. Certainly, insights from SAP's core or standard developments, along with partner solutions, benefit all of SAP's industry units, and cover common business processes. But each industry has particular demands that cannot be met by generic solutions, and SAP thus invests in complementary programs, with the goal of a complete and integrated solution portfolio Read More

Infinium Returns To Its Core Competencies To Succeed Part 1: Recent Announcements


2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring. After a thorough soul-searching exercise at the end of 2001, the company entered 2002 with product offerings that are going back to its roots, and with a determination to sustain success within three key target markets. The result is a renewed employees' and the market's enthusiasm for the company moving forward.

crm implementations for chemical production  worth mentioning is Infinium CRM , a fully-integrated, flexible, Web-based solution, which the company gained through its acquisition in early 2000 of then Dutch CRM vendor Dexton Information Systems . The suite supports many aspects of business relationship management, through many functional modules for sales force automation (SFA) and marketing automation, and customer support services with a single, central market database. Although the product features integration to other ERP systems like SAP, J.D. Read More

ERP and SCM Implementations Part One: Doing Too Much Too Soon


In order to get ahead of the systems development power curve, companies are attempting what is equivalent to executing a quadruple jump in ice skating; running a sub 3:50 minute mile in track; and winning the Tour de France in cycling--all in the same year. How? By trying to implement enterprise resource planning (ERP) and supply chain management (SCM) software at the same time. Read on why this is an ill-advised course of action with an extremely low probability of success.

crm implementations for chemical production  and SCM Implementations Part One: Doing Too Much Too Soon Introduction Enterprise resource planning (ERP) systems are typically very complex and all-encompassing software. Supply chain management (SCM) systems are no slouches when it comes to complexity and scope, either. So why would a company attempt to implement both systems at the same time? Some rationalize that their software is in such dire straits that they need to get in front of the system's development curve, not just keep pace. Others rely Read More

Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?


In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged where software vendors are now offering software-as-a-service business models for ERP implementation to even the smallest organizations.

crm implementations for chemical production  can integrate salesforce.com for CRM and Projector PSA for their project time and billing requirements, thereby delivering a seamless ERP offering. Although by no means will QuickBooks identify itself as an ERP solution, nevertheless, QuickBooks' SaaS model empowers small organizations to build a solution that can meet most of their business needs. The ubiquity of the Internet has opened the ERP door to many vendors that have not had access to this market before. By leveraging the Internet, the SaaS Read More

Commsoft Technologies Fidelio (v.6) for ERP for Discrete Manufacturing Certification Report


The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Dynamics CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

crm implementations for chemical production  the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria. Read More

Leveraging CRM for Midsize Company Growth


Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative.

crm implementations for chemical production  CRM for Midsize Company Growth Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial companies with ad-hoc processes, into several hundred million dollar powerhouses. This document covers the basics, providing some helpful guidelines, and providing a rough, general framework for you to begin your initiative. Read More

The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties


The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how.

crm implementations for chemical production  Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how. Read More

ERP for Small and Midsized Companies: Time for a Decision


Until recently, enterprise resource planning (ERP) software was rarely considered for use in smaller firms, as core benefits—better business management via coordinated, standardized information and analysis—were often outweighed by costs and complexities of ERP systems. A variety of options have emerged to overcome concerns of the past. Read on the key considerations in an ERP decision and critical implementation factors.

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Master Requirement Planning and Master Production Scheduling Software: Hard Facts Part Two: Materials Requirement Planning and Master Production Scheduling


Most of the manufacturing software vendors have planning and scheduling software which assume either infinite production capacity for calculating quantities of raw material and work in progress (WIP) requirements or infinite quantities of raw and WIP materials for calculating production capacity. There are many problems with this approach. This paper discusses the pitfalls of this approach and how to avoid these by making sure that the software you buy indeed takes into account finite quantities of required materials as well as finite capacities of work centers in your manufacturing facility.

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K8 for ERP for Distribution Product Certification Report


K8 is TEC Certified for online evaluation of enterprise resource planning (ERP) for distribution solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Sage 100 Standard ERP (v. 4.5) for ERP for Services Certification Report


Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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