Abstract: There are many articles on customer relationship management (CRM) and its benefits. These articles are usually targeted towards large organizations, and don’t focus on the needs and objectives of small business owners. However, it’s essential for small business owners to know what CRM really is, and why and how CRM can help retain existing customers and help their business grow.

Abstract: Strem Chemicals, which manufactures and distributes specialty chemicals, implemented ProcessPro’s Warehouse Management Solution (WMS). The solution helped them streamline their processes and reduce operational costs, by reducing their overall shipping errors, eliminating the label planning function, and eliminating the dual recording of a majority of their inventory transactions.

Abstract: The continuous chemical industries typically share an objective of running at near 100% utilization. This and other realities yield unique requirements for a Supply Chain Planning (SCP) system. This article discusses some of these unique needs.

Abstract: High-tech and electronics, chemical, and oil and gas industries each have their fair share of regulatory requirements to meet, and an increasing number include environmental directives. Enterprise applications designed to meet their distinct needs should help pave the way to compliance.

Abstract: For over 30 years, Madison Chemical Industries has sold 100 percent polyurethane coatings and linings to companies around the globe. With the technical challenges it faced as a growing company, it was becoming clear that the DOS-based system it was using to maintain its inventory had to go. With an integrated enterprise resource planning (ERP) system, however, Madison has been able to reduce its inventory by 15 percent.

Abstract: Chemical manufacturers are faced with change at unprecedented levels. Some manufacturers are experiencing tremendous growth, while others are simply trying to keep their doors open. Regardless of current strengths and weaknesses, every company in the industry faces every type of operational pressure, and no company can afford to wait for the pace of change to slow before making key decisions.

Abstract: Chemical companies are living in a new, more complex world—one that calls for meeting demand through cooperating internally, opening processes to partners, suppliers, and customers, and developing newfound abilities to collaborate and change. In other words, the adaptive business network (ABN). But how do you create a successful ABN? And how does that translate into a competitive advantage?

Abstract: Learn how C&H Chemical integrated all of its critical business functions, such as its sales order and work order processing, manufacturing requirement processing, purchase order, and quality control processes.

Abstract: The pharmaceutical industry is highly competitive, regulated, and in a permanent state of change. Customers demand instant attention, while suppliers require comprehensive leading edge services with regard to their products. Regulatory authorities require that the industry keep up to date with regulations, following them to the letter. Competitors are always inventing new ways to gain market share, while e-business presents new opportunities and challenges. All the while the pressure to reduce prices and to shorten order cycles is high. Pharmaceutical wholesalers comprise the lifeline within the pharmaceutical industry, providing continuity of supply and facilities for storage. They also offer a range of supporting services, such as information technology systems and product withdrawal notifications, which form an essential part of the total healthcare package. These companies and institutions all operate in an environment where speed and efficiency may mean the difference between life and death. However, the industry has a number of specific requirements that are critical for achieving success in the distribution sector.

Abstract: The challenges that face the manufacturing industry today are also opportunities. Manufacturing is being revolutionized in its processes, routines, and ways of doing business through the growing emergence of order driven production methods. This shift towards demand driven manufacturing is emerging in tandem with the larger currents caused by globalization. This cross industry brief focuses on the manufacturing industry from the standpoint of a demand driven IT solution and is aimed at manufacturing and distribution businesses. It describes some major market trends and issues, provides an overview of IBS supply chain solution, and offers details on how the IBS solution for demand driven manufacturing can address current needs of the industry.

Abstract: For chemical producers Akzo Nobel, managing a complex supply chain producing more than 2,000 chemical products was an extremely complex task. Akzo Nobel decided to implement a multi-user sales and operations planning (S&OP) system that would be available company wide. Increasing its forecast visibility raised awareness of critical issues earlier—thus reducing inventory and increasing productivity on a global scale.

Abstract: The textile industry is famous for its very different characteristics when compared to industries in either process or discrete manufacturing. Developing production planning and scheduling software for any textile mill is a real challenge even for seasoned industry experts. This article focuses on some of the unique challenges posed to master requirement planning and master production scheduling (MRP / MPS) software vendors by the textile industry.

Abstract: As with any manufacturing operation, process manufacturing has special system requirements such as formulas, unit of measure conversions, and packaging recipes. However, within the realm of process manufacturing, specific industries have needs that are more critical than others. This article explores these critical needs for the food and beverage, chemical, and a hybrid industry (textiles), so that you can focus on these requirements when evaluating enterprise-wide software.

Abstract: As with any manufacturing operation, process manufacturing has special system requirements such as formulas, unit of measure conversions, and packaging recipes. However, within the realm of process manufacturing, specific industries have needs that are more critical than others. This article explores these critical needs for the food and beverage, chemical, and a hybrid industry -- textiles, so that you can focus on these requirements when evaluating enterprise-wide software.

Abstract: Enterprise systems have brought many benefits to chemical environments, but for individual enterprises, gaining these benefits requires selecting a solution that can deal with the unique needs of the business.

Abstract: For chemical companies, optimizing the distribution network and rationalizing inventories are the keys to an efficient supply chain and smoother operations. They must also resolve the challenges posed by environmental regulations and the need for seamless data integration.

Abstract: There’s a buzz in the automotive industry around the concept of “strategic workforce management”—getting the right people, for the right job, at the right time, to improve overall business results. Strategic workforce management goes beyond the traditional role of human resources: it’s a strategic initiative and competitive weapon to help today’s automotive companies drive corporate goals and objectives.

Abstract: Despite intense price competition for its volume products, the electrical products industry remains healthy and dynamic. World-class companies are succeeding by marketing innovative products, scaling up and outsourcing production, expanding into new geographic areas, implementing more efficient business systems, and focusing on ever-closer relationships with suppliers, partners, and customers. This white paper explores the issues of manufacturers, wholesalers, and distributors and the current state and future of the industry. Industry specific technological are also discussed.