Software development has spawned an independent industry in its own right. But the processes of asking for service, offering service, and pricing are all somewhat haphazard. Perhaps it's time to focus efforts on resolving the key paradoxes of software estimation.
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overall throughput is called capacity . The capacity of a plant or an organization takes into account all operations, all departments, and all activities, and specifies one figure—say, 300 cars per day, or 1 million tons per year, and so on. Does this sound familiar? It ought to, as we frequently hear phrases like fifty lines of Visual Basic code per person per day, or two days per screen ! We seem to be confusing capacity with productivity. The software industry has not so far engaged an industrial