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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 chemicals customers relationship


Overcoming Chemicals Industry Challenges through Optimization of Distribution and Inventory
For chemical companies, optimizing the distribution network and rationalizing inventories are the keys to an efficient supply chain and smoother operations

chemicals customers relationship  and so on. Producing chemicals typically involves all of the three common physical states of ingredients, namely, solids, liquids, and gases. From a formula and mixing perspective, this necessitates an impeccable unit of measure (UOM) conversion engine. Whether the formula requires conversion of US measurements to metric or imperial measurements, liquids to solids, or gases to liquids, such conversions should be transparent to the production of the finished goods; in some instances free form conversion

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » chemicals customers relationship

Impressive Enterprise Resource Planning Solution Gets A Little Help From Its Friends


Despite impressive product depth and breadth (for instance, customer relationship management [CRM], workflow, traceability, and quality management are provided natively), Strategic Systems International (SSI) has longstanding partnerships with several best-of-breed specialists.

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Nutritional Extracts Manufacturer Selects DEACOM ERP


Deacom, Inc. is the producer of DEACOM, an astute enterprise resource planning (ERP) system for process manufacturers with difficult-to-handle requirements. The company has more than 100 customers in specialty chemicals, adhesives, paints @ coatings, food @ beverage, pharmaceutical, and nutraceutical markets, and it continues to add customers in those verticals. After recent wins at Quaker Color

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Supply Chain Cost-cutting Strategies


Process industries (chemicals, food and beverage, oil and gas, etc.) face rising manufacturing and logistics costs. And they’re finding that the old strategies for cost containment no longer pack the same punch. Some surveys show that 75 percent of all respondents are redesigning their supply chains to keep these costs in check. Are you one of them? No? You’ve got a lot of catching up to do—and very little time to do it.

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Aptean Announces Saratoga CRM 6.8.1


Aptean has launched Saratoga 6.8.1, a new version of its customer relationship management (CRM) solution. Saratoga CRM is a Web-based software solution known for its capabilities to support global organizations in the chemicals, consumer products, energy, insurance, and selected manufacturing industries. The solution addresses the needs of both internal customer facing teams (sales,

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4 Ways to Automate and Improve Your Buyer/Supplier Relationship


Globalization and digital technologies provide great opportunities for companies operating in business to business (B2B) markets. There are many strategies you can use to automate the demands of business communication so it is more reliable, efficient, and profitable—and delivers more value to your customers. Learn about the four key practices that can help you improve your B2B relationships with buyers or sellers.

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Agiline CRM : Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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Moving Your Customers From TDM to IP


As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to upgrade their phone systems as part their strategy. Discover how migrating to voice over IP (VoIP) as part of an overall telecommunications strategy can help your business.

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Case Study: Sunny Chemicals (H.K.) Ltd.




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How Retail Partners and Mobility Can Help Deliver Value to Bank Customers


Banks are facing high levels of scrutiny from their customers and find themselves under great pressure to create value, win back lost customers, and maintain existing relationships as well as lower customer attrition levels. Three seemingly disparate trends—need for savings, growth in mobile usage and advent of coupon aggregators—together offer banks a way to create a sticky service. This paper discusses the idea of banks partnering with retailers to leverage their superior customer understanding to provide mobile coupons to their customers.

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Astute Social Relationship Management


Social media provides data to the enterprise on how its customers are interacting. Even though most decision makers understand that gathering and analyzing this data is important, it’s not always easy to know how. Astute Solutions was founded in 1995 to offer call center and issue management software, which later became a full customer service solution. The acquisition of RealDialog from

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